Valentine's Day Strike: Delivery and Ride-hailing Workers Demand Fair Pay and Better Conditions


Thousands of delivery and ride-hailing drivers in the US and UK took a stand on Valentine's Day, calling for higher pay, better working conditions, and improved benefits.

Key demands of the strike:

  • Higher pay: Drivers in both countries reported declining earnings and want companies to raise their minimum rates per delivery or ride.
  • Improved working conditions: Concerns include lack of healthcare access, limited safety measures, and arbitrary deactivation without proper appeal processes.
  • Benefits: Drivers seek access to sick pay, insurance, and other benefits typically offered to full-time employees.

Strike actions:

  • US: Daylong strikes in major cities, including protests at airports, organized by Justice for App Workers.
  • UK: Five-hour strike between 5pm and 10pm, led by Delivery Job UK.

Company responses:

  • Uber: Downplayed the impact of the strike, citing past events and stating satisfaction among most drivers.
  • Deliveroo: Highlighted its voluntary union partnership and existing benefits, claiming high rider satisfaction.
  • Lyft: Announced recent improvements like guaranteed earnings, clearer fee structures, and an in-app deactivation appeal button.

Worker perspectives:

  • Many drivers expressed dissatisfaction with current pay and working conditions, questioning the effectiveness of one-day strikes.
  • Concerns about financial impact were present, with some advocating for longer strikes to make a stronger impact.
  • Drivers emphasized the need for collective bargaining power to negotiate better wages, benefits, and job security.

Unionization efforts:

  • November 2023 saw a setback in the UK, with courts ruling Deliveroo couriers ineligible for collective bargaining due to their independent contractor status.
  • Drivers continue to push for unionization, seeking a stronger voice in negotiations and improved working conditions.

Overall, the Valentine's Day strike highlights ongoing tensions between gig workers and platform companies. While companies emphasize flexibility and autonomy, workers demand fair pay, benefits, and job security, raising questions about the future of the gig economy.

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